Mercedes Benz Specific Services

We deliver dealership level precision services your vehicle needs with the care and convenience that adapts to your schedule. 

Sleek White Mercedes-Benz Sports Car

At Ray's Imports Mercedes Benz

Driving a Mercedes-Benz means experiencing precision engineering, refined luxury, and incredible road performance. However, maintaining that level of performance requires specialized care. Whether your dashboard is displaying a Service A or Service B reminder, or you are noticing unexpected engine or electrical issues, finding a shop that understands German engineering is critical.

Our team consists of several certified technicians, including factory certifications, ASE certifications, and technical school training. We’re proud to have Audi master technicians and even one of the few Audi R8 certified technicians in the nation as part of our team. Our team of experienced technicians are here to help keep your vehicle in excellent condition by providing any repairs or maintenance your vehicle may need. Give us a call today to schedule an appointment or if you have any questions about maintaining, servicing, or upgrading your vehicle.

Mercedes Benz Recommended Services

Service A

Person Adding Oil To Car Engine

With the first visit at approximately 10,000 miles or 1 year whichever comes first, and then approximately every 20,000 miles or 2 years after that.
Service A includes:

  • Mercedes-Benz motor oil replacement 
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

Service B

Close-Up Of A Car Brake System

With the first visit at approximately 20,000 miles or 1 year after the previous service, and then approximately every 20,000 miles or 2 years after that.
Service B includes:

  • Mercedes-Benz motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check and correction
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter

EV Service

Luxury Car Interior With Advanced Technology

A two-year service coverage package is available for purchase with all-electric Mercedes-Benz vehicles, serviced by trained technicians using genuine Mercedes-Benz parts and offer services including:

  • Dust filter change
  • Activated charcoal filter change
  • Brake fluid change
  • Wiper blade replacement
  • Multi-point inspection

Common Mercedes Benz Repairs We Handle in Murfreesboro

Even with strict adherence to maintenance schedules, high-performance European vehicles encounter wear over time. Our team has extensive hands-on experience diagnosing and repairing model-specific Mercedes issues, including:

  1. Airmatic & ABC Suspension Failures: Sinking air springs, noisy compressors, or sagged vehicle height on models equipped with Airmatic air suspension.
  2. Oil Leak Diagnostic & Repair: Common fluid leaks originating from valve cover gaskets, oil filter housing adapters, or main seals on M272, M273, and turbocharged M274/M260 engines.
  3. Conductor Plate & Transmission Valve Body Issues: Shifting delays, limp mode, or gear engagement failure in 7G-Tronic and 9G-Tronic automatic transmissions.
  4. Cooling System Failure: Electric water pump wear, cracked coolant expansion tanks, or thermostat failure causing elevated engine operating temperatures.
  5. Check Engine Light & Diagnostics: Fault codes linked to camshaft adjusters, intake manifold runner flap actuators, or NOx sensor issues on BlueTEC diesel engines.

Frequently Asked Questions

How much does Mercedes Service A or Service B cost compared to the dealership?
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Independent European specialty shops typically run 20% to 35% lower in total labor and parts markup compared to franchise dealerships, while utilizing identical high-grade synthetic oils and OEM filters.

What does it mean when my dash says Service B3 or Service A5?
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The number following the service letter corresponds to additional time- or mileage-based maintenance items triggered by the vehicle’s onboard computer, such as spark plug replacement, air filter renewals, or transmission fluid service.

Do you service Mercedes-Benz AMG and EQ electric models?
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Yes. Our technicians are trained to perform specialized maintenance on high-performance AMG powertrains as well as routine fluid checks, braking system flushes, and cabin climate filter services on EQ electric vehicles.

 

Schedule Your Mercedes Service in Murfreesboro Today

Protect your investment with dealer-level expertise and personalized customer service. Call our team or book online to reserve your appointment.

SCHEDULE SERVICE NOW

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Zachary Krauss Profile Picture
Zachary Krauss
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Had an issue with my DME which needed to be updated on my bmw and despite my tight schedule and budget these guys had me in and out even with my DME being partly corrupted and needing some rewriting, had it all fixed and taken care of in a bit less than 2 hours, their bmw tech was extremely helpful and communicated through the entire service of the vehicle. Overall great experience and wouldn't hesitate to get work done here
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Andrew Bahur Profile Picture
Andrew Bahur
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I’ve been going to Ray’s Imports for quite some time now and I always have a great experience. Knowledgeable staff that actually care about creating a positive experience. I’ve had every service or repair done here since another shop told me my car was a goner and here we are ~50k miles later still chugging. Ray’s even keeps me up to date on future expected repairs and maintenance as per the manual. Excellent work!
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C
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Never in a million years thought that I'd fall in love with a mechanic shop, but here we are! So here's the deal with these guys: they may be pricier because their mechanics are SPECIALISTS with imports (which means they know what's going on with YOUR CAR... the more complex makes), but they are the most HONEST, considerate, and kind mechanic shop out there. The customer service (JORDAN!) has single-handedly restored my faith in humanity. If you drive an import- these are the guys to bring it to.
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Cheryl Lehman
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Excellent service and communication
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Elizabeth Adkins Profile Picture
Elizabeth Adkins
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Switched to Rays after another shop in town let me down. Rays had me in the door, diagnosed, and quoted within the same day. They were transparent about the services needed and the costs of repair. They were understanding of my situation and willing to work with me. Will be using them moving forward.
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Dustin Van Buren
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Positive experience overall. Nice guys, fair price. Had cam/crank seals replaced and a timing job done on my JDM car. Took a few weeks since we ran into issues waiting on parts or getting the wrong one, but that’s expected with a nearly 30 year old engine 🤷🏻‍♂️
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Katrina Pearson Profile Picture
Katrina Pearson
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Ray’s Imports and staff ARE THE BEST!! I have trusted them to do all my vehicle repairs for 11 years & I have NEVER had an issue with prices or them actually doing the repairs I need! They just replaced my brake lines & the price was very reasonable! Repair shops use to take advantage of me & I never have to be concerned with Ray’s Imports over charging me, they simply inform me of what I need & not trying to make money off of my repairs. Shout out to Jordan! He explained every thing that was going on & sent pictures & the repairs were promptly completed! His personality is contagious & always very respectful & patient!! I recommend Ray’s Imports for ALL of your car needs!! THANKS AGAIN!! My brakes are PERFECT!!
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Ryan Thomas
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Just got off the phone with Jordan to discuss a PPI. They couldn't get me in right away, but went the extra mile to make some recommendations and talk me through the local mechanic scene. They seem very honest, trustworthy and willing to do the right thing. Thank you, Jordan.
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